Exchanges Made Simple With Free Shipping Both Directions

Exchange Now

What to expect…
when you’re expecting your next kit

Notify Us

When you’re ready for your next kit, complete the exchange form. Answer a few questions to help us make your next kit incredible for your little love. We recommend exchanging every 2-4 months. We include one complimentary exchange on your first kit prior to the 2 month minimum to make sure we get it right (see below)!

We Ship

We process exchanges within 2 business days. You will receive an email confirmation on the day your new kit ships. Hold on to your existing kit while you wait for the new one to arrive.


When your new kit arrives. Use the included return shipping materials (prepaid return label, precut return tape) and the original packaging to pack up your kit.

Drop at FedEx

Within 7 days of receiving your new kit, please drop off your current kit at your local FedEx location.

Free Toy Do-Over

We know renting can be super exciting. When you’re renting your child’s toys, not every item will be a hit - and that’s ok! We recommend the following:

  • Remove the toy from their play space and reintroduce it a few days later.
  • Read the play invitation and initiate a few new ideas.
  • If the items still aren’t a hit in your first two months, your membership includes 1 Free Toy Do-Over to exchange up to 3 toys that your little one isn’t loving for something new.